RETAIL Frequently Asked Questions

General

Are all your desserts vegan ?
What is a vegan dessert and are they tasty?

A vegan dessert is a sweet treat that adheres to vegan dietary principles, meaning it does not contain any animal-derived ingredients like eggs, honey or dairy. Vegan desserts can be incredibly delicious and enjoyable, offering a wide variety of flavours and textures to suit different tastes. Many people find vegan desserts to be just as tasty, if not more so, than traditional desserts, and they can be a delightful choice for individuals with diverse dietary preferences.
Why are your desserts vegan?

Our desserts are vegan because we are driven by the desire to craft irresistibly delicious treats that ignite a passion for kindness. We believe in unlocking a mindset that reveals veganism as a more accessible choice than it may appear. By selecting 100% plant-based, high-quality vegan ingredients, our aim is to illustrate that you can revel in the finest desserts while making ethical choices that avoid causing harm to animals. It’s about savouring exceptional flavours and recognising that, with vegan options, we can relish the sweetest delights without compromising our values.
Do you have vegan & gluten free options?

Yes, we offer vegan and gluten-free options for our desserts. Some of our creations are made without added gluten. However, please note that we also produce other desserts that contain gluten in the same facility. You can explore our selection of desserts with no added gluten by visiting this link: No Added Gluten Options. These options provide a delicious choice for those with gluten sensitivities or those who simply prefer gluten-free desserts. Enjoy our delectable treats with confidence!
Do you have vegan & nut free options?

Yes, we do offer vegan and nut-free options. It’s important to note that while some of our creations contain no added nuts, we also produce other desserts that include tree nuts and peanuts in the same facility. You can explore our selection of nut-free options here: No Added Nuts Options. Enjoy our delicious nut-free treats with confidence!
Do you wholesale?

Yes, we proudly offer wholesale options to some of the most premium locations in Melbourne. If you are a café, restaurant, catering business, or an alternative business seeking the highest quality vegan desserts, please feel free to inquire about becoming a stockist with us. You can find more information and submit your inquiry here: Wholesale Inquiry.
How long do your cakes last?
Do your desserts contain alcohol or are they halal?

Our desserts are 100% vegan and alcohol-free. None of our ingredients contain alcohol, making them suitable for those following a halal diet. While we are not officially halal-certified, we ensure our products align with halal dietary guidelines. If you have any specific questions, feel free to get in touch with us.
Are your cakes and desserts eggless?

Yes, all our desserts are completely eggless.

At Mahadeva’s Kitchen, we specialize in 100% vegan desserts, meaning none of our products contain eggs or any animal-derived ingredients. Additionally, our entire factory is completely free of eggs and any other animal-based products, ensuring a 100% vegan environment.

Our recipes are carefully crafted to deliver the same delicious taste and texture without compromising on quality or ethics.

Delivery

Do you deliver?

Yes, we offer delivery services to Melbourne, Geelong, and Mornington on selected dates. To find out the exact delivery dates available in your area before placing an order, simply enter your postcode at the top of the shop page, and it will reveal the days we deliver to your location. You can also explore our products and place your order here: Shop Now.
What is the delivery fee?
Can I schedule a specific delivery time for my order?

Unfortunately, we currently do not offer the option to schedule a specific delivery time for delivery orders. Our deliveries are scheduled between 7:30 am and 3:30 pm on the designated delivery days. However, you will receive a tracking link on the day of delivery to monitor your order’s progress.
Will I get a tracking link?

Pick up

Can we pick up from you?
What are your opening hours for pick up?
Can we pick up on the same day?

For same-day pickups, we offer a limited menu which is available through Uber Eats. You can find our selection here: Uber Eats Menu.

If you’d like to order a birthday cake for a same-day pickup, please give us a call before 11:00 am, and we will do our best to accommodate your request for a 4:00 pm pickup on the same day.

It’s important to note that the Uber Eats pickup menu is priced the same as our website menu.
Can we pick up a birthday cake for same-day pickup?

While generally, we recommend next-day pickups for optimal preparation, we understand that sometimes you may need a birthday cake on the same day. Please give us a call before 11:00 am, and we will do our best to accommodate your request for a 3:00 – 4:00 pm pickup on the same day.
What is your address for pick up?

Our address for pick up is Unit 16, 7-9 Linmax Court, Point Cook, VIC 3030. When you arrive, simply park in front of Factory 16’s roller door and give our bell a ring. Don’t forget to have your order number handy. We kindly ask that you arrive at your selected pick-up time at the factory. We look forward to serving you!

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RETAIL Frequently Asked Questions

General

Delivery

Pick up

Your question is not here?

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